At Sanvi’s Kitchen, we take immense pride in the quality and freshness of our products. Because our items are homemade and prepared in small batches to ensure the highest standards, we follow a strict no-return policy.
1. Returns and Refunds
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Due to the perishable nature of our food products, we do not accept returns once an item has been delivered.
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Consequently, we do not issue refunds for any products once they have been dispatched or received by the customer.
2. Order Cancellations
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We understand that plans can change. You may cancel your order before it has been dispatched.
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To request a cancellation, please contact us immediately through one of the following methods:
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WhatsApp: +91 9030020910
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Email: care@sanviskitchen.com
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3. Damages and Issues
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While we use premium packaging to protect your order, please inspect your parcel upon receipt.
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If you notice any significant issues with the package at the time of delivery, please contact us at hello@sanviskitchen.com so we can look into the matter.
4. Safety & Allergies
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As a reminder, please check the ingredients list for every product if you have any known allergies or sensitivities before making a purchase, as we cannot offer refunds for such instances after an order is placed.
Contact Us
For any questions regarding your order or our policies, please reach out: Email: hello@sanviskitchen.com