At Sanvi’s Kitchen, we take immense pride in the quality and freshness of our products. Because our items are homemade and prepared in small batches to ensure the highest standards, we follow a strict no-return policy.
1. Returns and Refunds
Due to the perishable nature of our food products, we do not accept returns once an item has been delivered.
Consequently, we do not issue refunds for any products once they have been dispatched or received by the customer.
2. Order Cancellations
We understand that plans can change. You may cancel your order before it has been dispatched.
To request a cancellation, please contact us immediately through one of the following methods:
WhatsApp: [Insert your WhatsApp Number]
Email: care@sanviskitchen.com
3. Damages and Issues
While we use premium packaging to protect your order, please inspect your parcel upon receipt.
If you notice any significant issues with the package at the time of delivery, please contact us at care@sanviskitchen.com so we can look into the matter.
4. Safety & Allergies
As a reminder, please check the ingredients list for every product if you have any known allergies or sensitivities before making a purchase, as we cannot offer refunds for such instances after an order is placed.
Contact Us
For any questions regarding your order or our policies, please reach out: Email: care@sanviskitchen.com